Please read the following terms and conditions carefully.
You must not make any purchases unless you understand and agree with the following terms and conditions.
References to “us”, “we” and/or “our” in these terms and conditions shall mean MacLeod Scotland. “you” “customer” in these terms and conditions shall mean the user of the website.
These terms and conditions apply to any interaction you make on our website. Any payment made on any invoice issued is acknowledged as the clients agreeing to all terms and conditions outlined below.
THE TERMS ARE INTENDED FOR ALL USERS OF THE WEBSITE AND SERVICE, INCLUDING THOSE WHO ARE SIMPLY NAVIGATING THE WEBSITE OR THOSE WHO REGISTER AN ACCOUNT TO PURCHASE OUR GOODS. BY USING OR ACCESSING THE WEBSITE OR SERVICE, YOU AGREE TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO THE TERMS, DO NOT USE THE WEBSITE OR SERVICE.
CHECK OUT
At Check Out you will be asked to accept our Terms & Conditions. You (the customer) cannot check out and place an order with MacLeod Scotland unless you have accepted our Terms & Conditions.
Accepting our Terms & Conditions at check out means You are happy to place the order based on the associated Terms & Conditions.
Amendments to the Terms of Use:
Macleod Scotland reserves the right, at our sole discretion, to change, modify or otherwise alter the Terms at any time. Any such modifications shall become effective immediately upon the posting thereof. It your responsibility to review the Terms on this web page on a regular basis to keep yourself informed of any modifications.
Products and Service Information:
Macleod Scotland strives to ensure that the information on the website is complete, accurate and current. Despite our efforts, the information on the website maybe inaccurate, incomplete or out of date. We do not 100% gurantee the accuracy and how current the website’s information is.
Images displayed on this website should not be considered accurate i.e. colour/s displayed will vary due to monitors having different settings and thus will not show colour/s accurately. The colour/s displayed should be taken as a guide.
Eligibility: Account Registration.
As a condition of your use of certain features of the Service, you may be required to register an account with MacLeod Scotland and must provide true and accurate account information at all times (including, without limitation, ensuring that your account information remains current at all times by updating your account profile.)
Account Security:
As part of the registration process, you will be instructed to choose a username and password. The selected username and password may only be used by you. You are solely responsible for maintaining and protecting the confidentiality of your username and password, and are fully responsible for all activities that occur thereunder. We reserve the right to reclaim user names on behalf of businesses or individuals that hold legal claim or trademark on those usernames. Accounts using business names and/or logos to mislead others will be permanently suspended.
Minimum Age.
The Website and Service are intended solely for persons who are 18 years of age or older. Any access to or use of the Website or Service by anyone under 18 years of age is expressly prohibited. By accessing or using the Website or Services, you represent and warrant that you are 18 years old or older and agree with the terms and conditions associated with this website.
SHIPPING (Based on Stock Availability)
- While most orders placed before 12:00noon AEST will likely ship out the same day, please allow up to 3 business days for your order to process and ship. If there are any further delays, you will be notified by our staff.
We will make reasonable efforts to advise you if we learn of any delay to your order.
PAYMENT TERMS
If you choose to use the direct payment gateway on this website to complete your purchase, then the National Australia Bank via NAB Transact Hosted payments Page will collect your credit card data. The NAB Transact Hosted Payments Page is a security enhanced online credit card payment system that intergrates into the MacLeod Scotland website via an HTML order form. The order form collects information about an order and upon submission by a customer: called the NAB Transact Payment Gateway which in turn enables secure processing of the customer’s credit card for the invoice total.
FOR ONLINE STORE ORDERS ONLY: Payment accepted via credit card only.
We currently accept Visa and MasterCard.
GUARANTEE AND WARRANTY OFFERED
We guarantee our merchandise offered to be free of manufacturing defects.
If you receive a damaged or defective item, or your item proves to be defective in workmanship or materials even after 60 days with normal wear (excluding material fade or stains), we will always accept the item for assessment and provide a refund if validated as faulty.
Colour shade variations are inherent with any fabric during the dyeing process and we cannot guarantee colour shades will match previous shipments.
Exposure to light (sun) or moisture (water or sweat) may cause fading or discoloration and this is not considered a manufacturing defect in the cap.
So we offer no guarantee or warranty for fading or moisture stains.
SENDING ORDERS TO THIRD PARTIES
If your business model is to send orders to third parties then it is your responsibility to look after that third parties complaints of the order being short, wrong or not delivered.
We will not be held responsible for any claims by third parties of orders being short, wrong or not delivered. Risk in the goods (orders) shall pass to the Customer at the time of the goods are placed upon the vehicles which are to effect delivery from MacLeod Scotland.
MacLeod Scotland accepts no risk liability what so ever on any order sent to a third party.
If your business model is to send orders to third parties to re-brand the order and it is found that the order is incorrect but has been re-branded, MacLeod Scotland accepts no risk liability what so ever and will not replace, exchange or refund the order. It is the Customers responsibility to check and confirm your order has been supplied correctly before re-branding or relabeling the caps.
No replacement, exchange or refund will be applied or offered to orders that have been altered, re-branded or embellished even if is established that we have sent the wrong order.
CLAIMS AND RETURNS (ALL ORDERS)
We guarantee our merchandise offered to be free of manufacturing defects.
If you receive a damaged or defective item, or your item proves to be defective in workmanship or materials even after 60 days with normal wear (excluding material fade or stains), we will always accept the item for assessment and provide a refund if validated as faulty.
Colour shade variations are inherent with any fabric during the dyeing process and we cannot guarantee colour shades will match previous shipments.
Exposure to light (sun) or moisture (water or sweat) may cause fading or discoloration and this is not considered a manufacturing defect in the cap.
So we offer no guarantee or warranty for fading or moisture stains.
Please ensure that all parcels received by you are checked and confirmed as correct.
It is your responsibility as the customer to checked and confirmed your order has been supplied correct.
Incorrectly shipped orders must be reported to us within 5 days of the Customer receiving the goods.
No exchange or refund will be applied or offered to hats that have been altered, re-branded or embellished even if it is established that we have sent the wrong goods.
It is your responsibility as the customer to checked and confirmed your order has been supplied correct before re-branding or relabeling the caps.
If you are not happy with your purchase please email admin@macleodscotland.com
Please send all returns to:
MacLeod Scotland – Returns
24 Strong Street
Baringa Qld 4551
Original postage will not be refunded. Shipping costs are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Hats must be returned in the condition they were received.
Please use the box the hats were shipped in to return hats.
Please make sure hats do not have any fuzz/lint, human or pet hair, dirt, or any other foreign substances before returning them.
Please include a copy of the invoice relating to the hats in question.
Please send the hats with a note stating if you would like credit or an exchange.
No exchange or refund will be applied or offered to hats that have been altered, re-branded or embellished even if it is established that we have sent the wrong goods.
We have a re-stocking fee of 25.00+GST for orders 20 caps or less or 1.00+GST per cap for orders over 21+ caps (covers inspecting each cap/re packaging/re stocking etc)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
On receipt of goods your refund will be processed and automatically applied to your credit card or method of original payment within 7 days.
Please note that depending on the credit card company it may take an additional 2 days for the money to show up in your account.
If you are in doubt about a return, please contact us admin@macleodscotland.com and we shall advise.
SHIPPING
MacLeod Scotland outsources the shipping goods (orders). MacLeod Scotland is not in any way legally liable for any goods (orders) NOT arriving at any destination or by a required due date.
Risk in the goods (orders) shall pass to the Customer at the date of dispatch and the Customer shall if deemed necessary insure all goods that are at its risk.
Risk on goods shall pass to the Customer at time of the goods are placed upon the vehicles which are to effect delivery from MacLeod Scotland.
MacLeod Scotland accepts no risk liability what so ever on any order sent to a third party.
PRICING
- All prices are subject to change without notice.
- MacLeod Scotland assumes no responsibility and shall incur no liability whatsoever if price change notices are not received.
TERMINATION OF USE:
MacLeod Scotland reserves the right to terminate your account and access to this service at anytime without written or verbal warning. Termination by MacLeod Scotland shall include removal of access to the service, deletion of your password, deletion of all related information and files, may include the deletion of the content associated with your account(or part thereof) and other steps to bar your further use of this service.
GOVERNING LAW:
If any dispute arises between you and us, the laws of Queensland, Australia will apply. You irrevocably and unconditional submit to the exclusive jurisdiction of the courts of Queensland, Australia, and waive any right that you may have to object to an actions being brought in those court.
These terms and conditions were last undated on 27 JULY 2022.
We make every effort to ensure all information displayed on this website is accurate: however, as considerable information is accessed from our suppliers, we are unable to guarantee the accuracy of all information nor are we able to guarantee that this website is free of errors or faults. We reserve the right to change information published on this website at anytime.
We always try to settle any issues or complaints quickly and fairly. Any correspondence should be sent by email to admin@macleodscotland.com